Digitalisation presents insurance companies with major challenges. The technical achievements do not only lead to a realignment of the internal processes. In addition, they allow a completely new type of communication with customers. They enable innovative insurance products as well. This does not only apply to insurance companies that address private individuals. In commercial and industrial insurance, too, digital technologies are revolutionising the existing system. In order to master these challenges, numerous insurers are relying on new IT structures - for example for policy management.